
Retention Is the New Growth
It’s not likely a surprise to anyone who works in or with law firms, that the “real” success that is lauded and promoted is gauged
In 2001, Deb Knupp had an entrepreneurial vision to start a business that leveraged her unique corporate experience as both a senior Sales leader and Human Resources executive for companies like Frito-Lay, Alcan Packaging and Pearle Vision, and to have this business embrace three inarguable truths: 1) People want to be seen, 2) People want to be heard, and 3) People want to be valued. Deb’s vision led to the founding of GrowthPlay, a firm that inspires organizations to achieve their full growth potential and to create environments where the most talented employees “want” to work; where the most profitable clients “want” to buy; and, where the most inspired leaders “want” to serve a bigger purpose in their communities and families.
Deb integrates sales methodologies with human resources insights, advocating for a service-oriented approach to business development. Her work emphasizes the importance of building authentic relationships and prioritizing the needs of others over self-interest. Authentic relationship building and other-centered problem-solving are the cornerstones of high-growth cultures. Deb firmly believes that the ability to build authentic relationships is not an innate talent reserved for a select few, but rather a skill that can be systematically taught and developed. This perspective is particularly relevant in professional services firms, where the cultivation of genuine relationship connections can significantly impact business development outcomes. Deb loves teaching professionals a road-tested, proven process for generating revenue that is highly predictable when the right building blocks are in place. By focusing on research-backed insights, actionable steps, and consistent efforts, she enables her clients to demystify the often-daunting task of sales.
Deb has a B.S. in Speech/Organizational Communication from the University of Texas at Austin and embraces Midwest living with an impressive array of outerwear. She is a passionate wife and mom to three Gen Z daughters – two in college and one high-schooler. As a “native analog” Gen X-er, Deb is acutely focused on harnessing the power of generational differences leveraged through the “native digital” Gen Z experience. She is a community cultivator and crusader for the underserved through active engagement and support for a range of non-profit organizations. Deb has a zealous commitment to help make the world better by helping others become the best version of themselves and elevating human flourishing with love as a through-line.

It’s not likely a surprise to anyone who works in or with law firms, that the “real” success that is lauded and promoted is gauged

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