As law firms and their clients face a more uncertain economy and the possibility of softening demand, investing in a stronger, more connected client experience is not just good practice—it’s a smart, strategic investment.

As the holidays approach, many professionals and their firms find themselves contemplating how best to recognize and thank their clients. While holiday gifts and cards

One way to rebuild a book of business when returning to private practice is by building collaborative relationships with partners in their firm, which we

In recent years, lawyers have increasingly returned to private practice after working as in-house counsel or with a government agency. As pointed out in this

When we lack motivation, feel stuck, or are downright burned out, our business development goals can feel impossible, overwhelming, or even lackluster. Whether we’re trying

Creating trust with clients by being honest and authentic would seem to be an obvious essential.  Yet to deepen trust in ways that cultivate strong

Cultivating a Leadership Mindset

As leaders, we can operate from two different mindsets: playing not to lose or playing to win.

Provide Perspective

A fourth element of leadership and communication is providing perspective. Perspective gives people a sense that they are not alone, these circumstances aren’t personal, and this situation isn’t permanent – three tenets that help people embrace resiliency.