When we lack motivation, feel stuck, or are downright burned out, our business development goals can feel impossible, overwhelming, or even lackluster. Whether we’re trying

Creating trust with clients by being honest and authentic would seem to be an obvious essential.  Yet to deepen trust in ways that cultivate strong

Cultivating a Leadership Mindset

As leaders, we can operate from two different mindsets: playing not to lose or playing to win.

Provide Perspective

A fourth element of leadership and communication is providing perspective. Perspective gives people a sense that they are not alone, these circumstances aren’t personal, and this situation isn’t permanent – three tenets that help people embrace resiliency.

Speak the Truth

It’s important to remember that leaders must not only inspire hope, but they also must ground us in reality, enabling teams to make informed and wise decisions. In a time of crisis, leaders need to strike a balance between not sugarcoating their message while remaining upbeat and optimistic

Message Hope

We only have to tune into the news for a brief minute to experience a breakdown in confidence. There is no shortage of things to remind us that we are living in an exponentially VUCA (volatile, uncertain, complex, and ambiguous) world right now.

Be Present

In the midst of responding to COVID-19, it can feel challenging to keep client development connections warm. In a desire to avoid burdening already stressed clients, we have heard many lawyers express a desire to pull back from reaching out, wanting to hear that their assistance is necessary or invited before making contact. And, as event after event cancels and clients delay projects, it can seem like the possibilities to stay organically connected to most of our contacts must be put on hold until life and business as usual resumes.

All law leaders want to see their firms thrive by bringing in new business. Firms that embrace a “growth mindset culture” — in which people feel safe taking risks, and view setbacks and failures as opportunities for growth — find more innovative ways to achieve that goal. In their determination to succeed, however, some leaders inadvertently squelch the growth-mindset that could transform their law firm culture by leaning on their intuition instead of what the data tells us about motivation and growth.