Defining why your clients do business with you is a foundational step to client retention and revenue growth. Your clients always have a choice, and it’s likely that they work with you because of the ongoing value you provide. Replicating those profitable relationships requires you to define what that value is and how it is different than what someone else is offering.
The decision to take on any change initiative requires due diligence. As an organizational leader, you need to find the right piece of the puzzle to produce lasting results.
Creating true change within your organization takes more than a set of spreadsheets, a motivational speech, and a simple day of training. Quick solutions never bring long-term results. If you implement a hasty training session, you’ll short-change yourself, your organization and, ultimately, struggle to achieve the long-term impact that true transformation can bring.
Retaining your top performers is essential to the stability of your organization and your revenue goals. If you’re experiencing high turnover and under-performance, there’s no better time than right now to determine how you can right the course and prevent further challenges. The solution may be more than skin deep, however.
When successful people talk about their accomplishments, you don’t usually hear them say, “I don’t have a clue how it happened …” or “Beats me.” What you are more likely to hear is, “I had a vision that I turned into a plan.” They planned to succeed – they set themselves up for it and execution made it happen.
So, if planning is the key to success, why does strategic planning have such a high fail rate in law firms? Are lawyers simply bad at long-term planning? Do political, compensation, or other cultural issues get in the way?
Clients, employees, service providers, and suppliers are all facing unprecedented changes and challenges. For those who want to be true trusted advisors, the opportunity to demonstrate leadership, deepen trust, and cultivate followership requires not just mastering excellence in the technical skills to do great work as a leader. It also requires demonstrating excellence in five key elements to be a great leader. Those wishing to be impactful and steward influence to help their organizations, clients, and key stakeholders navigate through the turbulence will manage their intention and attention in order to: Be Present, Message Hope, Speak Truth, Provide Perspective, Cultivate A Leadership Mindset
This is the first in a series of posts exploring how law firms can set themselves up for success when making the decision to grow through merger, firm acquisition, or lateral hire.
When law firms merge, or when a firm is working to integrate new lateral hires, it can be tempting for leaders to cling to unexamined beliefs about how a newly formed group works together. These myths are often at the heart of mergers that fail to live up to expectations: